Reviews

Very Good

8 of 10 stars review on Booking.com - 07 Mar 2022

The rooms were very nice and very comfortable. The staff was also very helpful and accommodating

Awesome breakfast

4 of 5 stars review on TripAdvisor - 06 Mar 2022

This hotel is located conveniently just a couple of minutes walk from Paddington station. The rooms are tastefully decorated ( as are all Hotel Indigo rooms) and comfortable. There are a few small things that could be improved. The pillows are awful - really lumpy. And the shower is a choice between a hand-held nozzle and a giant square one that comes straight down from the ceiling and has terrible water pressure - neither is ideal. These really are small things though as the room is generally lovely. There is also a European style power outlet right by the bed, which is super convenient for travellers.

The service is excellent and the breakfast is absolutely worth paying for. It is an a-la-carte offering, with some great choices, served speedily with delicious coffee in your own little french press.

Friendly staff from reception through to maid cleaning staff.. a credit to the brand.

9 of 10 stars review on Booking.com - 05 Mar 2022

Friendly staff; accessible room with good facilities. The fact restaurant attached was perfect with a very good breakfast included.
Smaller hotel but great for our needs.
Wonderful mattresses!

Great staff, great atmosphere, great hotel

10 of 10 stars review on Booking.com - 26 Feb 2022

very modern and well maintained

Wonderful

9 of 10 stars review on Booking.com - 26 Feb 2022

great location for an early Paddington train. clean, welcoming and quiet

friendly and well presented hotel with very good team of staff

9 of 10 stars review on Booking.com - 26 Feb 2022

clean and tidy and in a good location

Weiterempfehlung!

9 of 10 stars review on Booking.com - 24 Feb 2022

I had a free upgrade in a very comfortable room
Free extra time fir the checkout
Luggage store
Friendly staff

Fabulous property

5 of 5 stars review on TripAdvisor - 20 Feb 2022

I received a warm welcome from Antonio on reception. He gave me a street-facing room which was surprisingly quiet. The room was exceptionally clean and nicely appointed, with the best shower I have had in any IHG property. The bed was comfortable and room had good lighting and seating.

The main asset of this hotel is the staff, particularly Antonio, who obviously loves his job and his guests.

Exceptional

10 of 10 stars review on Booking.com - 19 Feb 2022

3 minute walk from the station (if that)
Room was spotless and very comfortable
The hotel was very quiet

A clean and comfortable space in a top location

9 of 10 stars review on Booking.com - 14 Feb 2022

The staff were pleasant and the room was spotless. It was a very comfortable room that I enjoyed spending time in but it was also very convenient to the station, which gave me easy access to all of London