Reviews

Thanks Shah

5 of 5 stars review on Google - 15 Jul 2026

I've stopped in a lot of hotels, but this one was the one that goes the extra mile, thanks to Shah and is team. Will differently recommended this one. Thanks Shah

by Mark Keogh

Staff were most helpful

10 of 10 stars review on IHG.Merlin - 15 Jul 2026

Nice, modern, clean, quiet rooms. Staff were most helpful and made me feel most welcome upon arrival. Great location. We've stayed here several times and it's consistently been a good experience.

by Blicq, Ian

Spacious room & very clean

10 of 10 stars review on IHG.Merlin - 13 Jul 2026

Spacious room & very clean, great location and fabulous customer service. Cameron & David were extremely helpful and very professional

by Melton, Louise

WOW, shah and deep, the best staff - give them a raise

5 of 5 stars review on TripAdvisor - 11 Jul 2026

Shah and Deep, omg - as hospitality goes, they have been absolutely incredible! They deserve a raise, we all spoke about how we will continue to come back simply because they made us feel SO AT HOME! From fetching correct chargers, to giving us the best table, to the ability to manage a big groups dietary restrictions! All I can say is WOW. The drink and food was incredible, but the people were better!!! Thank you thank you thank you to both Shah and Deep.

by FarAway47867560511

Amazing

5 of 5 stars review on TripAdvisor - 11 Jul 2026

Shah was absolutely amazing. Took care of us so well with all of our requests. Deserves a promotion!

by Dreamer59081115660

Great Location. Great Staff. Comfortable Rooms

5 of 5 stars review on IHG - 29 Jun 2026

This property is close to Paddington, Hyde Park and the Elizabeth Line. The staff is great and on the hottest day in London, the room was perfectly air conditioned.

by miksecottle, Florida

The staff was very pleasant

10 of 10 stars review on IHG.Merlin - 29 Jun 2026

It's proximity to Paddington, The Elizabeth Line and Hyde Park make this a great location. It was a scorching day in London but the room was very nicely air conditioned. The staff was very pleasant.

by Cottle, Michael

Reception staff extremely great

10 of 10 stars review on IHG.Merlin - 21 Jun 2026

The staff couldn't of been more helpful. Acknowledged my Diamond elite status which is very nice. Great hotel.

by Weller, Paul

Fantastic

5 of 5 stars review on IHG - 20 Jun 2026

Fantastic hotel and location, staff couldn’t do enough for you. Would definitely recommend

by Bob25

The staff was super helpful

5 of 5 stars review on Google - 14 Jun 2026

The staff was super helpful and very accommodating!

by Jeff Holycross