Nice hotel, great location and customer service!
This is a nice hotel in a great location…close to Paddington Station. The customer service was outstanding with a special thanks to Ana at the front desk. She is top shelf! She greeted us each morning and assisted us with any questions we had. She was warm, helpful and very professional!
Weekend Stay
From the moment we arrived we were greeted very warmly and all staff were very kind which can be a hard to find in London. Room was a good size and very well sound proofed as we were on a busy main road with no issues. Breakfast was in Bella Italia which again was great and hot with drink amenity being taken in the partner Mercure hotel (little unusual set up but not problems) Overall happy with everything my only gripe is the rooms are led down by the low quality of toilet paper - like we used to have in school so maybe a supply issue ?
Great little hotel near Paddington station
Great boutique hotel very close to Paddington station. Easy to access. Staff, especially Gabriel, very helpful!
Good location
Good location. Great front desk. Nice to have a quality restaurant off of lobby.
Great location and very comfortable
A comfortable and well appointed room in a great location very close to Paddington station. Friendly & professional staff on front desk. Good breakfast venues on the doorstep. Pleasant outlook over street park.
Wonderful Stay
We’ve had a wonderful stay at Hotel Indigo London Paddington. The hotel is comfortable, lovely, and so convenient for public transport. A special thank-you to Shah, who made us feel welcome at check-in, took time to explain our room, and shared helpful tips about the nearby area. His warmth made a lovely first impression. And as someone who loves indigo, staying at Hotel Indigo felt more than a little magical!
Great Hotel
Lovely hotel friendly staff and excellent. Highly recommend.
Great location, friendly staff
Thank for a great stay. Very nice IHG property. Great value.
Excellent hotel
Excellent hotel lovely to actually speak to staff who speak back and like to converse with you. The hotel is lovely and clean. Rooms are really special. Bar area is nice and relaxing. It's a nice place to chill after a hard day.
The staff was friendly and helpful
The staff was friendly and helpful. The restaurant was good with excellent wine. Front desk staff was exceptional.