Reviews

Great Location, Fabulous Staff

5 of 5 stars review on TripAdvisor - 21 Sep 2019

I stayed one night at the Hotel Indigo while transiting through London for work. I usually stay at the Paddington Hilton but saw a good price for the Hotel Indigo as an IHG member. The hotel is across the road from Paddington Station, making it really convenient for the Heathrow Express and, in my case, the train to Cardiff. The staff were very attentive and welcoming. The room was typically compact, as is the case for many London hotels. It was very well appointed, clean and quiet. There were complimentary drinks and a Nespresso coffee machine. The bathroom was spacious and well provisioned. I will look to stay at this hotel again when in London next.

Highly Recommended Hotel and Service

I stayed at the Indigo London Paddington for two nights with my wife, and our experience was truly exceptional. What makes this hotel special isn't just the prime location and the convenience of having Bella Italia right on its doorstep—it's the incredible staff who go above and beyond for their guests. In particular, I’d like to commend Mr. Shah, who went out of his way when he learned we were celebrating our anniversary. His thoughtful gestures and outstanding service made our stay unique and memorable. He delivered top-notch hospitality with elegance and, always, a warm smile :)

Great small hotel in a convenient location in Paddington

My whole experience at this hotel was fantastic. Great breakfast, nice friendly staff, clean rooms that are well designed. wonderful!