Reviews

I had an amazing stay here!

5 of 5 stars review on Google - 27 Jan 2026

I had an amazing stay here! Compared to other rooms in London, I felt this was a great size. Front desk staff always super friendly. They also decorated my room for my birthday!

by Tatiana W

Very close to Paddington Station

10 of 10 stars review on IHG.Merlin - 27 Jan 2026

Very close to Paddington Station, with extremely kind and helpful staff. The king-size room was comfortable, and we truly appreciated how quiet it was despite being on the first floor. The complimentary drinks and amenities were a lovely extra and made our stay even more enjoyable. Due to some physical issues my wife was experiencing and our evening flight, we were kindly allowed to stay in the room for a longer time.

by Bolzoni, Davide

This is now our stay in London

5 of 5 stars review on IHG - 26 Jan 2026

Had a wonderful stay for three nights. Amenities made up for it, such as a rainfall shower, towel warmer, extra large and fluffy towels, and an excellent check-in. The location cross the street from Paddington Station is not only perfect for sight seeing, but also you can take the express train from Heathrow and check in minutes after you deboard. Breakfast was included in my room rate and it was sumptuous. I can’t remember having had such good hotel breakfasts in a long time. This seems like a well-managed property in the IHG portfolio. We’ve decided to make this hotel our “stay” when visiting the city from now on.

by MCY65, USA

Great hotel for a weekend getaway

5 of 5 stars review on TripAdvisor - 25 Jan 2026

Lovely Hotel and really great staff. The location is perfect for a central west London stay. Walking distance to Paddington Station and easy transfer from the airport via the Elisabeth Line. The staff were so so sweet, professional and every extra request we had was met immediately and with such great care. We were welcomed so nicely. Thanks to Lesse, Ana and Gabriel from reception.

by Wander54994381143

110 e lode!

5 of 5 stars review on TripAdvisor - 25 Jan 2026

Fantastic structure! Well connected for travel. Full of places to eat and shops for shopping. It has a beautiful heated terrace. There is a restaurant where you can eat without having to leave the building. 2 steps from Paddington Station. The staff at the reception is very kind. They are all courteous, cheerful, and polite. Especially Lesse and Shah, as well as the long-haired girl on the morning shift today, January 25th. Everything perfect. They are super quick to fix it. We will definitely be back

by Filo88M, Milan, Italy

Wonderful

9 of 10 stars review on Booking.com - 24 Jan 2026

The team work in delivering a seamless personal service from Gabriel and Dip. Location to the underground, easy walk to Hyde park, super comfortable, clean and quiet room, good breakfast and dinner. What more can we say except that we enjoyed our stay and will definitely return.

by Lena, Singapore

Quick stay

5 of 5 stars review on IHG - 20 Jan 2026

It was a wonderful experience we have stayed here in the past and loved it. It’s very close to the station and everything was great from check in, dinner breakfast and amenities

by London goer

In Paddington for a couple days

5 of 5 stars review on TripAdvisor - 19 Jan 2026

It was a great experience from Deep checking us in to the locations. It was our second time at this hotel and we will be going back in the future!

by Edward D

The room was lovely

10 of 10 stars review on IHG.Merlin - 18 Jan 2026

Gabriel on reception was a delight. The location, right next to Paddington station, but tucked down a side street is perfect. The room was lovely. As an IHG member, the little things like chocolates and a couple of complementary drinks make all the difference.

Excellent

10 of 10 stars review on Expedia.co.uk - 18 Jan 2026

The room was clean and comfortable as usual. Indigo is definitely my go to when I am around Paddington.

by Riccardo