Reviews

Great location for Paddington. Very helpful staff. Clean room. Station.

8 of 10 stars review on Booking.com - 08 Oct 2025

Quick check in. Very convenient for Paddington station.

Great location, comfortable bed, good shower. Enjoyed my stay.

8 of 10 stars review on Booking.com - 07 Oct 2025

Great location, just 2 minutes walk from Paddington station. Good hot breakfast choices but cold breakfast choices were a bit limited. Good shower.

Hotel Indigo for the Win!

5 of 5 stars review on IHG - 29 Sep 2025

My daughter and I really loved this hotel. Not only is the location (Paddington) perfect for access to everything, it was also a busy, lively area with many food and shopping options. The hotel staff was excellent, professional and attentive (loved being able to check in a little earlier). The bed was comfortable, very clean, and had robes and slippers for us (nice touch). The restaurant attached to the hotel had very tasty food, the store next door had last minute snacks, and two very well stocked souvenir shops were feet away from the hotel. So glad to have come across this little gem. We'd definitely stay again.

Shah at the front desk is the best!

5 of 5 stars review on IHG - 29 Sep 2025

I said yes to recommend hotel because of Shah at the front desk. He was absolutely amazing! He recommended so many wonderful things to do! He was what made the stay enjoyable. The hotel is in a very nice location, just down the street from Paddington station. ...

The best was the personal care of reception staff

8 of 10 stars review on IHG.Merlin - 28 Sep 2025

The best was the personal care of reception staff. Very helpfull and looking after guests need and comfort. Thank you

Location was great

10 of 10 stars review on IHG.Merlin - 25 Sep 2025

Location was great, room was clean, staff was very friendly.

The staff is great!

9 of 10 stars review on IHG.Merlin - 24 Sep 2025

The staff is great! Ana is very helpful. Restaurant Bella Italia is very good. Location is perfect.

Perfect Location

4 of 5 stars review on IHG 19 Sep 2025

Hotel Indigo Paddington was just what we needed for our 10 days in London. Close to transport, restaurants, and services. The staff were very kind and friendly and offered suggestions for local activities and services.

Shah was amazing!!!

5 of 5 stars review on Google - 17 Sep 2025

Shah was amazing!!! He made my first international trip complete! On my last night, he was absolutely phenomenal and his customer service went above and beyond!

Shah had the best attitude!

5 of 5 stars review on Google - 17 Sep 2025

Shah had the best attitude! He was smiling, pro active and gave us excellent customer service! Thank you for the smiles!