Reviews

Giving 5 starts to the excellent customer service

5 of 5 stars review on Google - 29 Oct 2025

Giving 5 starts to the excellent customer service by receptionist Shah. My room was not ready when I arrived and he made my wait very pleasant

Will definitely come back again next time.

5 of 5 stars review on Google - 26 Oct 2025

I had an amazing experience staying in Indigo paddington hotel. The front desk lady Jasmine is really nice and helpful. Will definitely come back again next time.

Will definitely come back again next time.

5 of 5 stars review on Google - 26 Oct 2025

I had an amazing experience staying in Indigo paddington hotel. The front desk lady Jasmine is really nice and helpful. Will definitely come back again next time.

Will definitely come back again next time.

5 of 5 stars review on Google - 26 Oct 2025

I had an amazing experience staying in Indigo paddington hotel. The front desk lady Jasmine is really nice and helpful. Will definitely come back again next time.

Will definitely come back again next time.

5 of 5 stars review on Google - 26 Oct 2025

I had an amazing experience staying in Indigo paddington hotel. The front desk lady Jasmine is really nice and helpful. Will definitely come back again next time.

Lovely clean and tidy hotel.

9 of 10 stars review on IHG.Merlin - 26 Oct 2025

Lovely clean and tidy hotel. Friendly helpful staff. Fantastic breakfast. Good position for easy access to central London.

Perfect relaxing end to a hectic couple of weeks

10 of 10 stars review on Booking.com - 24 Oct 2025

bed was very comfortable and the shower was fantastic. Staff very helpful and the proximity to the station excellent. The complimentary items in the room were a special treat.

Great location for Paddington. Very helpful staff. Clean room. Station.

8 of 10 stars review on Booking.com - 08 Oct 2025

Quick check in. Very convenient for Paddington station.

Great location, comfortable bed, good shower. Enjoyed my stay.

8 of 10 stars review on Booking.com - 07 Oct 2025

Great location, just 2 minutes walk from Paddington station. Good hot breakfast choices but cold breakfast choices were a bit limited. Good shower.

Hotel Indigo for the Win!

5 of 5 stars review on IHG - 29 Sep 2025

My daughter and I really loved this hotel. Not only is the location (Paddington) perfect for access to everything, it was also a busy, lively area with many food and shopping options. The hotel staff was excellent, professional and attentive (loved being able to check in a little earlier). The bed was comfortable, very clean, and had robes and slippers for us (nice touch). The restaurant attached to the hotel had very tasty food, the store next door had last minute snacks, and two very well stocked souvenir shops were feet away from the hotel. So glad to have come across this little gem. We'd definitely stay again.